Privacy Policy
Privacy Policy
Last Updated: December 8, 2024
LensGo.art ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video style transfer services.
1. Information We Collect
1.1 Information You Provide
- Account Information: Email address, name, and password when you create an account
- Payment Information: Billing details processed securely through Stripe or PayPal
- Content: Videos and images you upload for AI processing
- Communications: Messages you send to our support team
1.2 Automatically Collected Information
- Usage Data: Features used, processing requests, and interaction patterns
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, and pages viewed
- Cookies: Session and preference cookies for site functionality
2. How We Use Your Information
We use collected information to:
- Provide and improve our AI video style transfer services
- Process your video and image transformations
- Process payments and manage subscriptions
- Send service-related communications
- Analyze usage patterns to improve our platform
- Prevent fraud and ensure security
- Comply with legal obligations
3. Content Processing and Storage
3.1 Your Uploaded Content
- Videos and images are processed using our AI systems
- Temporary Storage: Uploaded content is stored temporarily during processing
- Automatic Deletion: Source files are deleted within 24 hours after processing
- Generated Content: Output files are available for download for 7 days
3.2 AI Processing
- Your content is processed by our AI models to apply style transfer
- We do not use your content to train our AI models without explicit consent
- Processing is performed on secure, encrypted servers
4. Information Sharing
We do not sell your personal information. We may share information with:
4.1 Service Providers
- Payment Processors: Stripe, PayPal for payment processing
- Cloud Services: For hosting and content delivery
- Analytics: To understand and improve our services
4.2 Legal Requirements
We may disclose information if required by law or to:
- Comply with legal processes
- Protect our rights and safety
- Prevent fraud or security issues
5. Data Security
We implement industry-standard security measures:
- Encryption: TLS/SSL encryption for data in transit
- Secure Storage: Encrypted storage for data at rest
- Access Controls: Limited employee access to user data
- Regular Audits: Security assessments and updates
6. Your Rights and Choices
6.1 Access and Control
You have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your account and associated data
- Export your data
- Opt-out of marketing communications
6.2 Cookie Preferences
You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.
7. Data Retention
- Account Data: Retained while your account is active
- Uploaded Content: Deleted within 24 hours of processing
- Generated Content: Available for 7 days, then deleted
- Usage Logs: Retained for 90 days for analytics
8. International Data Transfers
Your information may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers.
9. Children's Privacy
Our services are not intended for users under 13. We do not knowingly collect information from children under 13.
10. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or site notification.
12. Contact Us
For privacy-related questions or requests:
- Email: privacy@lensgo.art
- Website: https://lensgo.art
By using LensGo.art, you agree to this Privacy Policy. If you disagree with any terms, please discontinue use of our services.